Refund Policy

At faceswapgif.net, we value transparency and strive to offer a straightforward refund process for our users. Please read the policy below carefully:

Refund Eligibility

If you are not satisfied with our product, we support 14 days of no-questions-asked refund.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact Support: Send an email to support@faceswapgif.net with your refund request
2. Include Details: Provide your account email and order information
3. Processing Time: Refunds are typically processed within 3-5 business days
4. Confirmation: You will receive an email confirmation once your refund has been processed

Refund Conditions

• Refunds are available within 14 days of purchase
• All credit packages and subscription plans are eligible
• Unused credits will be fully refunded
• Partially used credit packages may be refunded on a pro-rated basis
• Refunds will be issued to the original payment method

Processing and Timeline

• Refund requests are typically reviewed within 24-48 hours
• Once approved, refunds are processed within 3-5 business days
• The time for funds to appear in your account depends on your payment provider

Exceptions

While we strive to accommodate all refund requests within the 14-day period, please note:

• Credits that have been fully consumed are not eligible for refund
• Accounts that violate our Terms of Service may not be eligible for refunds
• Repeated refund requests from the same user may be subject to review

Subscription Cancellation

For subscription plans:

1. You can cancel your subscription at any time through your account dashboard
2. Cancellation takes effect at the end of your current billing period
3. You will continue to have access to credits until the end of your paid period
4. No partial refunds are provided for cancelled subscriptions outside the 14-day window

Contact Information

If you have any questions about these Terms, please contact us at support@faceswapgif.net.

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Last updated: January 2025